Cranky Flier thinks Brussels Airlines has done a remarkable job keeping its passengers moving after its principal hub closed for repairs last week:
Two days after the bombing, Brussels Airlines started to get things running, but only on its short haul network. It deployed its Avro RJ100 aircraft to Antwerp, a mere half hour north of Brussels Airport, to fly within Europe. That may sound ideal, but the airport has a runway less than 5,000 feet long. The Avro can handle that with ease, but it’s not great for much else.
Meanwhile, Liege, which is about 45 minutes southeast of Brussels Airport, picked up a bunch of flights with the A319/A320 fleet. Liege is the cargo hub of Belgium, but it doesn’t usually do much in the way of passenger flights. The airline is offering free shuttle bus service to both airports from Brussels.
The next day, Friday, Brussels Airlines got at least a piece of its long haul network off the ground. With those flights service a fair bit of connecting traffic, Liege wasn’t the best option. Instead, Brussels moved those flights to operate from Lufthansa’s Frankfurt hub as well as from the Swiss hub in Zurich. (Swiss is owned by Lufthansa as well.)
This was a brilliant move. It allowed Lufthansa Group/United/Air Canada travelers to continue to connect on to these African destinations. And for those who were starting or ending in Brussels, Lufthansa-operated flights were added from Frankfurt and Munich to Liege to help feed people into the new network. Brussels Airlines is flying from Antwerp to Zurich as well.
I'm always encouraged to see a business responding effectively after a major event, especially in aviation.