The Daily Parker

Politics, Weather, Photography, and the Dog

Today's Daily Parker

Our fur-covered pirhana sometimes attacks objects by category, like yesterday's "things that oppress the puppy" spree:

(The second photo shows a carabiner that we attach to his leash on which we've clipped a small Maglite and a roll of plastic bags.)

Elated customer service

Last week, my puppy Parker chewed through a laptop power cord. The fortunate part of this was that he munched on the DC lead, causing the laptop to shut down immediately when it detected the short. Had he gotten through the AC lead it might have been a lot worse.

In due course I ordered a new adapter from Dell. In my haste I ordered the wrong adapter, which I didn't realize until I opened the package. So I got in touch with Dell by email to request an RMA and shipping instructions.

Here's the great customer service part. Even though it was my fault that I got the wrong adapter, they're sending me a pre-paid UPS shipping label and eating the shipping costs. When I wrote back to customer service to say, no, really, my fault, I'm happy to pay for the shipping, I got this reply:

Dear Mr. Braverman:
Thank you for your reply.
I understand that you have placed the order for the wrong item erroneously however, please be informed that the pick is already scheduled with ups carrier and the tracking number is also generated.
I request you to wait until the carrier comes and picks up the package. I am elated to serve an esteemed customer like you and customer satisfaction is our main priority and I assure you it is our hope that you have a positive experience with our company in future also.
Mr. Braverman, I hope this takes care of your concern, please feel free to contact me for any additional support.
Thank you for choosing Dell.
Customer Care Specialist
ABU Customer eCare
Dell Inc.

I am so happy to have such an elated customer-service rep. That just doesn't happen every day. It does, however, show why I buy from Dell.

Anne gets published

Anne is now a contributor to Jargon, a Chicago news and events site:

So, what does a conscientious consumer wandering into Marsh - er, Macy's - need to watch out for? Fur and leather are just the beginning. Just as vegans are more restrictive in their food choices than most vegetarians, eschewing eggs, dairy and honey in addition to meat, so are they more discerning about their choice of fabric. All animal materials are off-limits, including wool, silk, cashmere, angora, shearling, mohair, down, and feathers.
Thankfully, the choices that remain offer a lot of possibilities: cotton in all its forms (denim, corduroy, sateen, jersey), linen, rayon, and even such unglamorous-sounding fibers as nylon, acrylic and polyester, all of which - in the hands of the right designers - can be transformed into some amazing styles.

Perhaps she'll cross-post to Vegan Fashion Scout?

Outside with Parker

Today we had people working inside the house and on the roof, so I had to keep Parker occupied. I got almost no work done—bringing the book outside with me was wishful thinking—so I went back in and got my camera. Here are some of the results:

The de facto equinox

If you live in the Northern Hemisphere, today is the first day since March 17th with less day than night. Yes, Friday was the autumnal equinox, when the earth's axis was perpendicular to its orbital plane. But because the atmosphere refracts the sun's light about 0.85°, days are always just a little longer than nights on equinoxes.

You can get sunrise and sunset information for your location at Weather Now.