The Daily Parker

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May I please play this game that I bought in 2003?

Maxis died in 2015 and made Electronic Arts king of SimCity. When I recently found a copy of SimCity 4, one of the only computer games I've ever played long enough to get good at, I thought I might waste an hour or two on a rainy Sunday playing it.

Unfortunately, the CD requires a copy-protection feature in Windows Vista that Windows 7 dropped because researchers discovered a massive security flaw in it. The CD, therefore, will only work on Windows Vista or Windows XP, neither of which I have run since 2007. So I combed through tech support articles Electronic Arts published on the issue (both of them) and found that EA can provide a key to run the product on Origin, its portable game engine.

Here is the conversation I had with EA tech support. I'm including the names provided by the tech reps only because it became an issue that a new person replied to each of my replies.

Sunday 2 May 2021, 13:25 CDT

Subject: Ancient SimCity 4 CD-ROM + new Origin install = need support to activate

Message: Hi! I recently found a SimCity 4 CD that I bought when it came out. There's a known incompatibility with Windows 10, so it won't play anymore. But I found this support article that says you can send me a code for the downloadable version on Origin. What do you need from me to send a code?

Monday 3 May 2021, 01:06 CDT

Hello David Braverman,

Thank you for contacting EA Help. This is Krishna, following up on your case of Origin.

I can see that you are concerned about your SimCity 4 game code.

Please do not worry, I will certainly help you with this issue.

In order to investigate it further, we'll need to verify your account ownership. And to do the same, I've just sent you an email with a 6 digit verification code in it.

Please copy that code here to verify account ownership.

I patiently await your response.

You can also find answers to common questions on our Help Center at http://help.ea.com, or ask our community experts by visiting Answer HQ at http://answers.ea.com.

Thank you once again for contacting EA Help! Stay safe!

Still need help? You can reach us on help.ea.com .

Krishna K.
EA Help

Monday 3 May 2021 19:07 CDT

Here you go: {code}

Tuesday 4 May 2021, 06:14 CDT

Hello David Braverman,
Thank you for contacting EA help. My name is Rahul and I would assist you with your issue today in Origin.

I see you have a CD for SimCity 4 and you are unable to run it on your system and looking for it to be installed in a digital form or on the Origin account.

To help you further, we need game code written over the CD or game manual.

Awaiting your response. Thanks!

Still need help? You can reach us on help.ea.com .

Rahul K.
EA Help

Tuesday 4 May 2021, 08:22 CDT

Hi, Rahul,

The code is: {code}

Thanks!

Wednesday 5 May 2021, 01:51 CDT

Hello David Braverman,
Thank you for contacting EA help. My name is Maria and I would assist you with your issue today in Origin.

I see you have a CD for SimCity 4 and you are unable to run it on your system and looking for it to be installed in a digital form or on the Origin account.

Thank you for sharing the code for the game, however, may I know from where did you purchase the game as the shared code is not for the origin and The SimCity 4.

Awaiting your response. Thanks!

Still need help? You can reach us on help.ea.com .

Maria S.
EA Help

Wednesday 5 May 2021, 08:28 CDT

This is getting silly.

It’s an original CD from 2003, so I probably purchased it from an Egghead Software store in Chicago. In 2003. 18 years ago.

Thursday 6 May 2021, 05:53 CDT

Hello David Braverman,
Hi my name is Abhishek and I'm the advisor that is currently handling your case.

I see that you are facing Invalid code issue in SimCity 4. I realize its indeed disappointing. I'll certainly help you with the best possible information to help you out with this issue.

In order to help you we need to locate your account, please be sure to provide at least one of these:
- Email address linked with you EA account
- PSN ID/XBOX Gamertag
- Your Origin ID
- Code number.

I will leave your case open for 7 days waiting for an answer, after that it will be closed automatically.

Thank you for contacting EA Help today, and please feel free to reach out to us again in case you need further assistance with this issue or any further queries you might have in the future! https://help.ea.com

Still need help? You can reach us on help.ea.com .

Abhishek S.
EA Help

Thursday 6 May 2021, 08:42 CDT

This is becoming a farce.

At 24-hour intervals, I get an email from a different person who appears to have no idea why I reached out to EA support. I provide the information you ask for, and then the next day I get a new email showing a complete disregard for the email I sent the day before.

I expect the next person who emails me to have read the case file and to respond to it in any way that answers the inquiry.

All I want is a code for SimCity 4 because the CD I bought in 2003 won’t work on any computer built after 2009. I’ve provided the serial number of the CD, you have my email address because it’s the one you’ve emailed, and if you can’t find my Origin ID, that’s just sad.

My next step is a detailed blog post, naming names, with a link posted on Twitter.

Your move.

Thursday 6 May 2021, 21:23 CDT

Hello David Braverman,
Thank you for contacting EA Help. My name is Jaikish and I would assist you with your Origin issue today.

Having gone through your email, I came to know that you are having issue while login to your Ancient SimCity 4 account. I know this must be disappointing for you. please don't worry, I will certainly help you with this issue.

Please let me share that we are unable to locate the account with the provided the Code" BY7P-NHL7-M24C-4JQK-9BL6". I would request you please provide the Correct code to locate the account.

Look forward to your reply.

You can also find answers to common questions on our Help Center at "http://help.ea.com" or ask our community experts by visiting Answer HQ at "http://answers.ea.com"

Thank you for contacting EA help .

Still need help? You can reach us on help.ea.com .

Jaikish G.
EA Help

Today, 10:27 CDT

OK, since a new person reads this case file every time I reply, let me start from the top.

I have a CD-ROM that I bought in 2003. The CD-ROM has a license number on the back of the case. This has never been an Origin issue, except that an EA technical support document claimed that I can get an Origin code for Sim City 4 by showing proof that I own a copy of a Sim City 4 CD.

Here, then, is me with the copy of the CD that I own.

I have shown proof that I own a copy of a Sim City 4 CD, and I would like a code to unlock Sim City 4 on Origin, please. Thank you.

And here we are.

You know what? They might win this round. The current version of SimCity, released in 2013, costs $20—a lot less than my bill rate would have been for all these messages. So Krishna, Rahul, Maria, Abhishek, and Jaikish, having mustered the very best example of obstructionism that a company with overseas tech support can muster, may get me to spend the $20 after all.

But I still want my copy of SimCity 4, dammit!

All the news that fits

Spring has gone on spring break this week, so while I find the weather pleasant and enjoyable, it still feels like mid-March. That makes it more palatable to remain indoors for lunch and catch up on these stories:

And finally, via Bruce Schneier, Australia has proposed starting cyber-security training in Kindergartens.

How cities will fossilize

University of Edinburgh literature professor David Farrier adapts his book Footprints: In Search of Future Fossils for the BBC:

If cities have a geological character, it begs the question of what they will leave behind in the stratigraphy of the 21st Century. Fossils are a kind of planetary memory of the shapes the world once wore. Just as the landscapes of the deep past are not forgotten, how will the rock record of the deep future remember Shanghai, New York and other great cities?

The main components of a modern city have their origins in geology and are therefore, in their different ways, highly durable. The majority of the world’s iron ore formed nearly two billion years ago. The sand, gravel, and quartz in concrete are among the most resilient substances on Earth. These hard-wearing materials once existed in natural deposits. But where before it was only water, gravity, or tectonic activity that moved them, now it’s a combination of human initiative and hydrocarbon fuels.

At first [a] car will simply rust but, as iron dissolves well in anoxic water, once the oxygen level decreases its metal components will begin to dissolve. Or perhaps a part of the chassis will mineralise, reacting with sulphides to form pyrite. The iron in steel beams or embedded in reinforced concrete, kitchen implements, or even tiny quantities of iron in the speaker of a mobile phone will all acquire a glittering sheen. Even whole rooms – a food court kitchen fitted with stainless steel worktops – might be transformed into fool’s gold.

Of course, if humans continue to live in a technological society far into the future (and why not?), modern cities might vanish by our hands. Won't that confuse future archaeologists.

Lunchtime reading

Travel in the US just got slightly easier now that the Department of Homeland Security has extended the deadline to get REAL ID cards to May 2023. Illinois just started making them a year ago, but you have to go to a Secretary of State office in person to get one. Due to Covid-19, the lines at those facilities often stretch to the next facility a few kilometers away.

Reading that made me happier than reading most of the following:

And finally, Ravinia has announced its schedule for this summer, starting on June 4th.

On this day...

May 5th has some history, and not just about a relatively minor battle in Mexico that most Mexicans don't even remember.

For example, two hundred years ago today, Napoleon died and The Guardian was born. I never knew about that coincidence. TIL.

And this morning, Facebook's Oversight Board upheld the social-media company's ban on the XPOTUS, at least for the next six months.

Also TIL that my main programming language, C#, commands 7% of the Internet's mind-share, making it the 4th most-popular programming language. Python, at 30%, is the most popular, because its ease of use (and ease of writing the most godawful spaghetti code imaginable) makes it the preferred language of non-programmers.

I'm glad to see that one of my most-hated languages, Scala, continues its plummet, now even less popular than Visual Basic and and VBA, two languages that should have died during the GWB presidency.

New US climate normals have arrived

The decennial update of the 30-year US climate normals dropped this afternoon. They show the US has gotten measurably warmer over the 1981-2010 normals:

NOAA’s new U.S. Climate Normals give the public, weather forecasters, and businesses a standard way to compare today’s conditions to 30-year averages. Temperature and precipitation averages and statistics are calculated every decade so we can put today’s weather into proper context and make better climate-related decisions.

Normals are not merely averages of raw data. Thirty years of U.S. weather station observations are compiled, checked for quality, compared to surrounding stations, filled in for missing periods, and used to calculate not only averages, but many other measures. These then provide a basis for comparisons of temperature, precipitation, and other variables to today’s observations.

As anticipated, changes have occurred in averages since the last ten-year update.

For instance, the north-central U.S. Temperature Normals—for those in the Northern Plains and Upper Midwest—have cooled from 1981–2010 to 1991–2020, especially in the spring. The South and Southwest are considerably warmer. Normals were also generally warmer across the West and along the East Coast.Precipitation-wise, the Southwest was drier; wetter averages emerged in the U.S. east of the Rocky Mountains, especially the Southeast in the spring.

[L]ong-term trends from decade to decade can affect baseline “normal” weather conditions. For instance, the last decade includes the warmest seven years on record for the globe, according to NCEI.

Chicago got just a little warmer and just a little wetter, as anticipated. Southwest Texas got much warmer and dryer. And Florida is still part of the US. Two of these things are suboptimal.

And if you aren't sure climate change is happening, check this out:

Someone call "Lunch!"

We have gloomy, misty weather today, keeping us mostly inside. Cassie has let me know how bored she is, so in the next few minutes we'll brave the spitting fog and see if anyone else has made it to the dog park.

Meanwhile:

All right, off to the damp dog park.

Found an old game. Now what?

Over the weekend, I stooped down to give Cassie some pats while she slept on her bed in my office, and realized I had a cache of turn-of-the-century computer games on a lower shelf. Among them I found SimCity 4, from 2003.

It turns out that SimCity 4, like many games from that era, relies on a thing called "SecuROM" which turned out to have sufficient security problems of its own that Microsoft decided not to support it in Windows 10. I didn't know this until I started researching why the game just...didn't work. When you find a support article that says "96 people have reported this problem" you at least know you're not alone.

So, following the advice in the support article, I opened a support case with Electronic Arts. We are now on a 24-hour cycle of them asking me to send back auto-generated codes to prove I'm an actual person with an actual copy of the SimCity 4 CD. This, after it took three rounds with their automated systems to set up a support account. The merry-go-round with their automated systems was irritating, but the 24-hour cycle time between emails just makes me laugh. I haven't actually taken the time 

After all that, I may actually play SimCity for the first time in 17 years at some point this month. I can't wait to see how a game designed for Pentium 4 processors and 256 MB of RAM performs on a Xeon 6C with 40 GB available...

Happy birthday, NPR!

The American news and information radio network turns 50 today:

It's been a turbulent time, with a deadly pandemic and a chaotic — sometimes violent — political climate. In the midst of all this, NPR is marking a milestone; on May 3, 2021, the network turns 50 years old.

On the same day, in 1971, we started holding up our microphone to America. Just outside our doors, on the streets of Washington, DC, one of the biggest antiwar protests in American history was taking place. NPR's story is that of a ragtag network — born in the era of the Vietnam War and Watergate — one that came of age during the explosion of the 24/7 news cycle.

They've made their first-ever broadcast available for streaming, too.

Finally recovered?

Hello, CDC? I'd like to report some side-effects of my second dose of the Pfizer vaccine. To wit: All I wanted to do on Friday was sleep. When I finally slept, my left arm was sore enough to wake me up a couple of times. But hey, I planned to sleep in yesterday anyway, so no biggie.

Cassie had other ideas. She poked her nose in my ear at 6:30. I shooed her away. At 6:45, she decided that the squirrel or bird or whateverthefuck outside had to die, and that was the end of my slumber for good.

According to my Garmin watch, the day I adopted Cassie I had averaged 7:48 of sleep a night for the preceding 30 days. My 7-day moving average hung out around the same value. As of today, my 30-day average has fallen to 7:17, and my 7-day moving average is 7:08 this morning. Most of this is Cassie. I have to go to bed at 10 to get a full night's sleep because the sun wakes her up at 6 and she wakes me up a few minutes later.

Now she's conked out on my office floor, and I desperately want a nap.