We were dark for over 6 hours today because someone at SBC did something, though no one seems to know who or what. The result was that the Inner Drive Technology World Headquarters had no phone or Internet service from 9:15 am CT/15:15 UTC until 3:30 pm CT/21:30 UTC.
Sadly, this came on the first day of our Weather Now beta launch, which shows off some of our coolest stuff ever. (At this writing it's still a few hours behind, with weather from lunchtime today, but it's catching up as fast as it can.)
One of my friends asked, "How can they do that?" Well, like I said...they're the phone company.