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The Nielsen-Norman Group has released recent research on user interactions with intelligent assistants like Alexa and Google Home. The results are not great: Usability testing finds that both voice-only and screen-based intelligent assistants work well only for very limited, simple queries that have fairly simple, short answers. Users have difficulty with anything else. Our user research found that current intelligent assistants fail on all 6 questions (5 technologies plus integration), resulting in an...

Via Bruce Schneier (again), Fortune takes a look at Google's security project: Google officially formed Project Zero in 2014, but the group’s origins stretch back another five years. It often takes an emergency to drive most companies to take security seriously. For Google, that moment was Operation Aurora. In 2009, a cyberespionage group associated with the Chinese government hacked Google and a number of other tech titans, breaching their servers, stealing their intellectual property, and attempting...

Via my company's Slack #general channel, San Francisco cartographer Justin O'Beirne has analyzed the changes Google has made to its Maps feature over the past year, while Apple Maps has stagnated: So it seems that Apple is updating its map more frequently than Google. But when we look closer, this doesn’t seem to be what’s happening. For instance, near the park’s southeast corner, there’s a group of three auto service-related businesses: Domport Auto Body Service, Fell Street Auto Service, and...

I mean, come on Google. No fair: Starting now until April 4, you can chomp fruit, avoid ghosts, and collect PAC-Dots along city streets in Google Maps worldwide—all as Ms. PAC-Maps. Just tap on the Ms. PAC-Maps icon on iOS and Android, or click the Ms. PAC-Maps button at the bottom left on desktop, to enter the maze and start chompin’. Sign in to save your top score on the leaderboard and share with friends. Here's Downtown Chicago: That's the Civic Opera Building on the upper left and LaSalle and...

No, really. In 1998 Microsoft wanted to demonstrate its SQL Server database engine with a terabyte-sized database, so it built a map called Terraserver. Motherboard's Jason Koebler has the story: Terraserver could have, should have been a product that ensured Microsoft would remain the world’s most important internet company well into the 21st century. It was the first-ever publicly available interactive satellite map of the world. The world’s first-ever terabyte-sized database. In fact, it was the...