For the third time in a year, my refrigerator—a KitchenAid KRMF706ESS01, which came with my house and which cost the previous owners north of $3,500—iced up and stopped working. By "stopped working" I mean that the refrigerator section leveled off at 6°C and the freezer part at -4°C and wouldn't get cooler. By "iced up" I mean that the thermostats controlling the fridge and freezer sections ice over, preventing them from accurately sensing temperatures. Apparently this model has a problem with this issue.
The damage isn't so bad. I'll be throwing away some bread, some unopened lox which spent more than 12 hours at an unsafe temperature, and perhaps a frozen dinner or two. I make sure that my home-cooked leftovers go into sealed Ball jars at 70°C or hotter, so they're fine for weeks at refrigerator temperatures. And it's 2°C outside today, though that may go up to 10°C tomorrow. I may lose a bottle of cream and possibly some lunch meat, but the cheese will survive.
The repair guys who stopped by a while ago said they see this all the time with computer-controlled refrigerators. In fact, one of them came by in April and replaced the freezer thermostat, so he didn't seem surprised at all to see me again. His partner, an older guy who has seen everything, told me flat out that newer refrigerators break a lot sooner than older ones, because of their computer controls.
It's also not the last time the thing started behaving badly. In June, and again in September, when I spent days in a row with the windows open, the freezer would go up to maybe -10°C for a day before going back down to its normal -18°C. Or the ice maker would stop working. Or the water line would freeze up. But it almost always self-corrected, until this weekend.
Consumer Reports gives this model 5/5 for temperature control and 3/5 for predicted reliability. (Only LG gets 4/5 for predicted reliability, so maybe the old guy was right.) In fact, the reviews for this model don't inspire confidence. "Best use: to meet a repairman." "The dealer from whom I purchased it said he is getting an ever increasing number of service calls on it." "We have had a repair man in our house at least 5 times to fix it. If it wasn't the ice maker broken, it was the compressor, then the thermostat." I'd have to agree. If I have any more problems with this fridge after today's 24-hour defrost cycle, then I'm going to take it out back and shoot it. A new LG side-by-side fridge that has a lower chance of breaking and costs significantly less might be the answer I'm looking for. I just don't want to spend the money.
I recognize this as a problem that most people throughout history would have welcomed, given that refrigeration only goes back about 150 years. It's still frustrating as fuck. But I'm happy not to eat mammoth jerky for six months straight.