The Daily Parker

Politics, Weather, Photography, and the Dog

Home for the holidays?

Only a little, it turns out. I'm in the second of three weeks without travel, but I'm back on the road for the first two weeks in December. I even have to miss a concert, which is a bad thing, but it's because I'll be doing a technical diligence in freakin' Paris, which est pas mal. I'm also going to see about taking a quick side-trip to London, which, given the agenda for the diligence and flight schedules back to the U.S., might not make a difference as far as my work schedule goes.

I've also noticed that I keep missing posts on Saturdays. Not sure why; possibly because I've had a lot going on during the week, and Saturdays have been a little more vegetative than expected.

Another view of AF447

Journalist and private pilot William Langeweische writes in Vanity Fair last month that the Air France 447 crash may have more to do with automation than previously thought:

The problem is that beneath the surface simplicity of glass cockpits, and the ease of fly-by-wire control, the designs are in fact bewilderingly baroque—all the more so because most functions lie beyond view. Pilots can get confused to an extent they never would have in more basic airplanes. When I mentioned the inherent complexity to Delmar Fadden, a former chief of cockpit technology at Boeing, he emphatically denied that it posed a problem, as did the engineers I spoke to at Airbus. Airplane manufacturers cannot admit to serious issues with their machines, because of the liability involved, but I did not doubt their sincerity. Fadden did say that once capabilities are added to an aircraft system, particularly to the flight-management computer, because of certification requirements they become impossibly expensive to remove. And yes, if neither removed nor used, they lurk in the depths unseen. But that was as far as he would go.

Sarter has written extensively about “automation surprises,” often related to control modes that the pilot does not fully understand or that the airplane may have switched into autonomously, perhaps with an annunciation but without the pilot’s awareness. Such surprises certainly added to the confusion aboard Air France 447. One of the more common questions asked in cockpits today is “What’s it doing now?” Robert’s “We don’t understand anything!” was an extreme version of the same. Sarter said, “We now have this systemic problem with complexity, and it does not involve just one manufacturer. I could easily list 10 or more incidents from either manufacturer where the problem was related to automation and confusion. Complexity means you have a large number of subcomponents and they interact in sometimes unexpected ways. Pilots don’t know, because they haven’t experienced the fringe conditions that are built into the system. I was once in a room with five engineers who had been involved in building a particular airplane, and I started asking, ‘Well, how does this or that work?’ And they could not agree on the answers. So I was thinking, If these five engineers cannot agree, the poor pilot, if he ever encounters that particular situation . . . well, good luck.”

Airline pilot Patrick Smith, while acknowledging Langeweische's skills as a writer and his previously excellent reporting on aviation, calls B.S.:

I’m not arguing that pilots’ hands-on flying skill have probably become degraded over the years. But this is because a newer set of skills is required to master the job. A high level of competence is demanded in both skill sets, but it’s unfair, and wrong, to contend this newer set is somehow less important or less valuable than the other.

Neither is it anything easy to learn or master. The most frustrating take-away from the Vanity Fair story is that unless and until something goes wrong, flying modern planes is essentially effortless and without much challenge. The author’s point about the erosion of hands-on airmanship is a useful conversation. However, his contention that piloting jetliners is somehow easy, and his at-times cartoonish descriptions of what the job actually entails, is where the article falls apart (and pisses me off).

Professionals of all kinds will often describe a particular task as “easy.” What they mean, more correctly, is that it’s often routine; they are used to it. That’s not the same thing as easy. Try to imagine how much work — technologically, logistically, and so on — goes into getting a widebody jetliner with hundreds of people on it from one continent to another? It can be very routine, but nothing about it is easy.

Lawsuits are still ongoing.

Not many chances left

This is the airplane that took us from London to Chicago last Friday:

That's one of the remaining British Airways 747-400s, which they still use on some long-haul routes. They carry more cargo than A380s and B777s, which explains why they're still economical for BA to fly. But since Boeing no longer makes them, and since the B777 carries almost as much cargo with lower operating costs, BA is phasing the planes out.

My favorite plane in either BA's or American's fleets is the B767 that American still flies every morning from Chicago to London. American has made no secret of wanting to phase them out, too, but only a couple of weeks ago I found out they're going to phase in the B787s they've got on order. I can't wait—and I'm hoping they put the 787s on the same Chicago-to-London early-morning route that I love.

Catching up

Lots more travel this weekend, including Parker and me spending two days in a place without Internet. (My phone at least had a little from time to time.)

Now back home, I have to figure out the rest of my day before rehearsal. Parker, for his part, is sleeping on his own bed right now for the first time in more than a week.

Uncomfortable flight delays

Well, we made it to Heathrow only an hour late, and scrambled to get our initial findings out to our director in the 45 minutes we had available in the lounge...until our flight to Chicago was also delayed an hour and fifteen minutes. Really I just want to get on the plane and sleep. But then I also want to get home with enough time to nap before an event I've been looking forward to. So, here's hoping the published delay right now is the real delay, and I still have a couple of hours to unpack and change.

Also, I was off just a bit in my surmise how the credit card transit tickets worked. It's not that Norway has less transit theft than other countries (though I suspect this is true anyway), it's that you have to swipe your credit card to get out of gates when you arrive. Still, we left the hotel at 5:20 and got to the airport by 6. That's pretty impressive.

Life in an advanced nation

I like traveling to Europe because it reminds me that technology can combine with public services in ways we will not see in the U.S. for 30 years. Yesterday it was a magic button that made a taxi appear in seconds. Today it was a bit of wasted time that led to two discoveries, one of which was that I wasted time.

My business colleague and I, used to very long lines to get paper train tickets as well as some predictions about our cognitive abilities at 5:15 tomorrow morning, decided to swing by the local train station to get our airport express tickets. It turns out, they don't use them. You simply swipe your credit card at a small kiosk and—bam—you have a ticket good for six months.

In other words, we could have simply walked to the train station tomorrow morning, swiped our cards, and climbed aboard, without waiting in line and without getting a paper ticket.

My colleague, having noticed that coming in from the airport no one challenged us for our tickets, asked, "how does that even work?"

I thought about it and realized that in Norway, very few people steal public services. Also the conductors have handheld computers that can read credit cards and match them with pre-payments.

Imagine if Metra did that. It might be convenient. Or if Metra and the CTA could get their asses moving on making Ventra cards good for both. It might wind up being something like the Clipper Card in San Francisco, a transit card that works on most public transport.

The basic point is, how much lost productivity do we have in the U.S. because we under-fund public services to the point where they can't invest in cost-saving technology? And what will it take to get Americans to stop voting for people like Bruce Rauner, who is guaranteed to try starving Chicago-area public transport for four more years?

Oslo, day 2

Except for one minor problem, this has been a good trip. I'll have photos of the super-cute hotel probably this weekend. And the meeting today went surprisingly well, notwithstanding the 10 times I had to leave the room.*

One amazing thing happened: at the end of the meeting, we stopped by reception and asked about getting a taxi. The receptionist pushed a button on a small device, which promptly spat out a receipt, which she handed us. By the time we got outside the building, there was a taxi waiting. Amazing. Why don't we have these things in the U.S.?

* The minor problem seems to have come from a salad I ate Monday for lunch, and has has made it unlikely I'll get to experience any great dining here in Oslo. I am not pleased.

Long day

It's coming up on 11:30 am back home, so it's 18:30 here in Oslo, and I'm finally settled and unpacked. The bed looks so tempting. I have to stay up until 9pm, I really do.

Photos and stuff eventually. Right now I really, really need a shower.

Jeg drar nå for Norge

Posting will be sporadic the next couple of days, to say the least. At least Norway is a more advanced country than ours, with ubiquitous WiFi, so there will be some new items here.