The Daily Parker

Politics, Weather, Photography, and the Dog

Lunchtime reading

I had these lined up to read at lunchtime:

Meanwhile, for only the second time in four weeks, we can see sun outside the office windows:

How sellers use Amazon's monopsony power against each other

Via Bruce Schneier, a report on how third-party Amazon sellers use Amazon's own policies to attack their rivals:

When you buy something on Amazon, the odds are, you aren’t buying it from Amazon at all. Plansky is one of 6 million sellers on Amazon Marketplace, the company’s third-party platform. They are largely hidden from customers, but behind any item for sale, there could be dozens of sellers, all competing for your click. This year, Marketplace sales were almost double those of Amazon retail itself, according to Marketplace Pulse, making the seller platform alone the largest e-commerce business in the world.

For sellers, Amazon is a quasi-state. They rely on its infrastructure — its warehouses, shipping network, financial systems, and portal to millions of customers — and pay taxes in the form of fees. They also live in terror of its rules, which often change and are harshly enforced. A cryptic email like the one Plansky received can send a seller’s business into bankruptcy, with few avenues for appeal.

Sellers are more worried about a case being opened on Amazon than in actual court, says Dave Bryant, an Amazon seller and blogger. Amazon’s judgment is swifter and less predictable, and now that the company controls nearly halfof the online retail market in the US, its rulings can instantly determine the success or failure of your business, he says. “Amazon is the judge, the jury, and the executioner.”

An algorithm flags sellers based on a range of metrics — customer complaints, number of returns, certain keywords used in reviews, and other, more mysterious variables — and passes them to Performance workers based in India, Costa Rica, and other locations. These workers choose between several prewritten blurbs to send to sellers. They may see what the actual problem is or the key item missing from an appeal, but they can’t be more specific than the forms allow, according to Rachel Greer, who worked as a fraud investigator at Amazon before becoming a seller consultant. “It feels like it’s a bot, but it’s actually a human who is very frustrated about the fact that they have to work like that,” she says.

The Performance workers’ incentives favor rejection. They must process approximately one claim every four minutes, and reinstating someone who later gets suspended again counts against them.... When they fall behind...they’ll often “punt” by sending requests for more information....

Scary. And an example of why monopolies are bad. As Schenier says, "Amazon is basically its own government—with its own rules that its suppliers have no choice but to follow. And, of course, increasingly there is no option but to sell your stuff on Amazon."

Note that I say this while watching an old TV show on Amazon Prime, waiting for Amazon to deliver a replacement Fitbit band, and on and on.

A few old photos

Sometimes it's fun going through some stock shots and giving them another go with Lightroom.

Here's a digital photo from July 2004 that needed minimal tweaking:

This one needed lots of help, and unfortunately it probably needs another scan. I haven't checked the slide in a while; I hope the problems are with the scan (from 2009) and not with the slide (from 1984):

By the way, I took this photo here. Check out what that looks like today.

Finally, a slide that came out OK, though again it seems the scan leaves something to be desired. Middlebury, Vt., 28 July 1992:

Serious national-security risk

Worse than the president's unsecured iPhone are the obvious but undisclosed conflicts of interest in his family. Add the unelected, unconfirmed Jared Kushner on top and we've got serious problems:

Senior adviser Jared Kushner was the one who pushed a Saudi-centric policy. One can easily see why. In the crown prince Kushner no doubt saw a kindred spirit — a young sophisticate living in his family’s shadow who had great potential to transform the region. He (Kushner) and the actual crown prince, MBS, were a match made in heaven, although hardly an even match. Kushner seemed to ingest every foolish idea about the Middle East (“the conflict between Arabs and Israelis was essentially a real-estate problem, a deal to be worked out”) and, like his father-in-law, fell prey to the flattery of whomever he faced at the moment. MBS convinced Kushner that making the Saudis the Trump administration’s surrogate would work out for both.

The irony is that conservatives with varying degrees of justification accused the Obama team of not driving hard enough bargains on foreign policy. The Trump-Kushner team, however, has done one better (worse?) — giving our worst foes a pass on egregious human rights violations and allowing our allies to run wild. This comes from the president who is always accusing our allies of taking advantage of us. Well, now they are, and what does Trump intend to do about it?

Putting together a viable policy while simultaneously trying to avoid U.S. commitments to the region won’t be easy. His effort to peddle minimalist sanctions is unlikely to work — and judging from his willingness to dump the problem into Congress’s lap, the White House knows it. The Saudis will not escape unscathed if Congress has its way, and the young menace, the callow heir, who has arguably made the Middle East more unstable and less amenable to U.S. leadership, should go. And MBS should go as well.

Both families need to go in their entireties. Unfortunately we're stuck with ours for the next 818 days.

Mystery of the rapidly-warming house

I finished unpacking from my move yesterday, with only a few chores left (like finding a home for all the little things in my office that have taken over my desk). Shortly after finishing, I took out the trash, and started to wind down. Then I noticed my house getting warmer.

The previous owners had an Ecobee thermostat, which, because I'm on the Google ecosystem, I will replace with the Nest thermostat that should arrive today. I noticed that this Ecobee had a very strange reading: 63°F. And falling. And running the heater full-blast to try getting the temperature back up to normal.

Once it got to 60°F I shut off the heating system. Other thermometers in my house showed 20–21°C and steady. Plus, if it really had been that cold, I would be shivering or at least wearing a sweater.

When I woke up this morning, the Ecobee told me the house was 44°F—just a degree or two warmer than the temperature outside.

Then I realized what had happened.

As with the Nest thermostat, Ecobees can use multiple small sensors throughout the house for zone coverage. One of those Ecobee sensors was now in a trash bag in the dumpster by the alley, and broadcasting with sufficient power that the main thermostat thought the guest bedroom was freezing cold.

So the heating system is still off, which is fine because (a) Parker has two fur coats and doesn't mind and (b) I can see from other sensors that the house is still around 19°C, which is perfectly comfortable for both of us.

All of this is part of the unintended fun of home automation, and of moving.

Links before packing resumes

I'm about to go home to take Parker to the vet (he's getting two stitches out after she removed a fatty cyst from his eyelid), and then to resume panicking packing. I might have time to read these three articles:

Moving tomorrow. I just want this to be over...

Lunchtime reading list

While trying to debug an ancient application that has been the undoing of just about everyone on my team, I've put these articles aside for later:

Back to the mouldering pile of fetid dingo kidneys that is this application...

When you think it can't get stupider...

President Trump, after hearing a report on Fox News that Google search results on his name aren't totally flattering, now believes that Google is part of the conspiracy against him:

The Trump administration is “taking a look” at whether Google and its search engine should be regulated by the government, Larry Kudlow, President Trump’s economic adviser, said Tuesday outside the White House.

“We’ll let you know,” Kudlow said. “We’re taking a look at it.”

The announcement puts the search giant squarely in the White House’s crosshairs amid wider allegations against the tech industry that it systematically discriminates against conservatives on social media and other platforms.

Greg Sargent sees this as Trump once again, by instinct or design, trying to inflame his rump supporters:

Trump’s claim is, of course, absurd: As Daniel Dale explains, this is based on a bogus right wing media claim, and all it really means is that when you google about Trump, you are likely to initially see stories from major news organizations that are legitimately reporting aggressively on Trump, rather than from conservative opinion sites that are putting out propaganda on his behalf.

But while this might seem like typical Trumpian buffoonery, at its core is some deadly serious business. These attacks on the media — which are now spreading to extensive conspiracy-mongering about social media’s role in spreading information — form one part of an interlocking, two-piece Trumpian strategy (whether by instinct or design is unclear) that serves to underscore the urgency of this fall’s elections.

Trump is unleashing endless lies and attacks directed at the mechanisms of accountability that actually are functioning right now — the media, law enforcement and special counsel Robert S. Mueller III’s investigation — to persuade his supporters not only that they shouldn’t believe anything they hear from these sources, but also to energize them and get them to vote, to protect him from those institutions’ alleged conspiracy against him.

At the same time, that campaign of lies is designed to get Republican voters out for the purpose of keeping in place the mechanism of accountability that is not functioning right now — the GOP-led Congress — preventing a Democratic takeover of the House, which would impose genuine accountability.

At the same time, Republicans in Congress have circulated a list of all the scandals Democrats want to hold hearings on as soon as they win a majority in either legislative house:

The list hints at the overflowing sewer of Trumpian corruption and incompetence, and the refusal of congressional Republicans to investigate any of it. Oddly enough, this list is being circulated by Republicans in Congress. The list, composed of Democratic requests for hearings that Republicans have blocked, is meant to warn of what Congress would look into if Democrats win the midterms. Axios reports that Republican “stomachs are churning” at the mere thought that any of the items on the list could receive a public hearing.

The list includes the kinds of policies a normally functioning Congress would probe, including “Election security and hacking attempts,” “White House security clearances,” and “Hurricane response in Puerto Rico.” (Congress held bipartisan hearings on the government’s response to Hurricane Katrina, but has not done so for the response to the hurricane in Puerto Rico, where hundreds of Americans died.) But most of the cases listed focus on corruption: “President Trump’s tax returns,” “Trump family businesses — and whether they comply with the Constitution’s emoluments clause, including the Chinese trademark grant to the Trump Organization,” “Trump’s dealings with Russia, including the president’s preparation for his meeting with Vladimir Putin,” and on and on.

Probably the most picayune item on the list would be “White House staff’s personal email use,” though of course it might be difficult for Republicans to dismiss this issue given that they based their entire campaign on the premise that the use of personal email constitutes a grave criminal defense and continue to demand the imprisonment of Hillary Clinton for this very offense.

The most predominant theme of the list is corruption.

In other words, the Republican Party has completely abandoned its previously-held beliefs in the rule of law, and are now openly running on a platform of supporting the rule of Donald Trump.

We have 70 days until the Mid-Terms. Can't wait to see how bad it will get before then.

More sad but true news about politicians

Shocking, I know, but politicians seem comically unaware of how technology works:

We’re now a dozen years past the infamous “series of tubes” speech. Yet our political leaders still don’t seem to have learned much about those “tubes” or the cyber-sewage that frequently flows through them.

Consider a recent, noncomprehensive history.

These days Trump lashes out at private companies that suspend nut jobs and neo-Nazis, decrying that “censorship is a very dangerous thing & absolutely impossible to police.” But in what feels like a million years of crazy ago, then-candidate Trump said he planned to hobble recruiting by the terrorist Islamic State by asking Bill Gates to “clos[e] that Internet up in some way.”

This was a baffling proposal, not only because Chinese-style, government-enforced Internet censorship would run afoul of the First Amendment. The other problem was that the Microsoft founder-turned-philanthropist does not, uh, “control” the Internet.

Don’t get me wrong, there are some politicians out there who seem to know their way around the information superhighway. Rep. Ro Khanna (D-Calif.), who represents part of Silicon Valley but has called for stronger privacy rights, is among them. Sens. Richard Burr (R-N.C.) and Mark R. Warner (D-Va.), as Senate Intelligence Committee chair and vice chair, respectively, have shown an inclination to ask tougher questions of tech companies on Russian interference.

But the problems infecting the tech sector go well beyond those limited areas, alas. And, generally speaking, our policymakers are ill prepared to protect the public from those who wish us harm — or even from companies willing to profit off that harm.

None of this is really new. Politicians typically know less than most people about the daily lives of the people they represent. What's different, at least as far as the governing party in the U.S. goes, is that they're proud of their ignorance. That is what we should be afraid of.

Policies are changing work, not technologies

Economic historian Louis Hyman describes how the choices people in government and business make actually lead technological change, for some pretty obvious reasons:

The history of labor shows that technology does not usually drive social change. On the contrary, social change is typically driven by decisions we make about how to organize our world. Only later does technology swoop in, accelerating and consolidating those changes.

This insight is crucial for anyone concerned about the insecurity and other shortcomings of the gig economy. For it reminds us that far from being an unavoidable consequence of technological progress, the nature of work always remains a matter of social choice. It is not a result of an algorithm; it is a collection of decisions by corporations and policymakers.

In the last 10 years, 94 percent of net new jobs have appeared outside of traditional employment. Already approximately one-third of workers, and half of young workers, participate in this alternative world of work, either as a primary or a supplementary source of income.

Internet technologies have certainly intensified this development (even though most freelancers remain offline). But services like Uber and online freelance markets like TaskRabbit were created to take advantage of an already independent work force; they are not creating it. Their technology is solving the business and consumer problems of an already insecure work world. Uber is a symptom, not a cause.

Policies, of course, can be changed.