The Daily Parker

Politics, Weather, Photography, and the Dog

Baffling usability

The following photo shows a programmer, a usability expert, and an IT manager struggling to figure out how to add players to a bowling game using AMF's scoring software. I don't even remember the sequence we had to go through, but I do remember thinking (a) on average, we were sober; and (b) software that makes something so simple take so long should be punishable...in some appropriate way.

On the other hand, one doesn't go to a bowling alley because of the software they use. On the first hand, however, bad software makes everything less fun.

And yes, Virginia, Bengt (right) is wearing a custom-made bowling shirt. One of the other bowlers gave it to him for his birthday, which is how I came to be at a bowling alley, and sometime later that evening, at a seriously hard-core karaoke bar. Tambourines were involved, I recall...

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